Thank you for visiting our website. Please read carefully the following terms and conditions governing your use of the Lia Stublla website. The use of the site constitutes your agreement to be bound by and to act in accordance with these terms. Lia Stublla reserves the right to modify the Terms and Conditions at anytime.
LIA STUBLLA highly cares about your privacy and data protection. We are committed to offering the highest standards of products and services.
Lia Stublla undertakes to respond to your requests as fast as possible and within the time limits set.
Based on the applicable laws in the Republic of Kosovo and to be close to customers, this policy aims to inform customers and others interested about the criteria and conditions regarding the shipment of LS products.
Regarding your purchases, payments are made via a secure payment platform, supplemented by control measures, including encryption of contact details, in order to guarantee the security of purchases made and to fight against fraud.

Delivery Terms & LS responsibilities :

Products can be shipped only during business days (Monday-Friday).
Lia Stublla products takes 2- 3 weeks to be produced, depending on the complexity of the product. The sales team will accommodate a delivery date for the customer as a deadline.
The product(s) takes 5-10 business days to arrive at the customer’s delivery address (not including your customs process which may take time).
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
After your order ships, you’ll receive a notification email with a tracking number and link, so you can check your shipping status and know when to expect your order.
The express posts typically write the estimated delivery date a few days later than the actual delivery date in case of emergencies, which means that the product will arrive earlier and that the Customer shouldn’t be alarmed.
Once the product is delivered, the Customer is required to sign the package. If the package is not signed/nobody is home, courier posts will attempt to deliver the package a few more times and get in contact with the Customer.
Shipping rates for items we sell are weight and dimension-based. To reflect the policies of the shipping companies we use, all weights will be rounded up.
Lia Stublla will not reimburse, any Duties or costs (including costs of return shipping) resulting from your refusal or failure to pay Duties.