For detailed information about the ordering process, please go to How to Buy

For order cancellations, please refer to our Refund Policy.

The dresses are for sales only.

Dresses are available in sizes from XS to XL.
Ordered dresses can be created according to your exact body measurements, within 7-21 working days.

Yes, changes can be made, but the price can also change.
Please note that some changes may not occur.
so you should consult with sales persons to find out if they can be done and how much they will cost.

We have ready-made dresses, while custom-made dresses takes approximately 7-21 working days to be
made.

LS has a size charts/guide published on the web, anyway, if you need additional help, you can contact
our sales agents to confirm your size.

Payment can be made using a direct debit Visa© or MasterCard©, bank card or credit cards. Please refer
to Payment Options.

If the options for other colors are shown on our Website that can be done also in others colors, anyway
you can contact our sales agents to confirm color.

When washing the dresses, please refer to the label for the contents and conditions for cleaning the
dresses.

Please refer to our Return Policy.

You can contact LS anytime through our ways of communication: Or you can reach our Customer Care
team on the Contact Us page.

You can call us 24/7, through our numbers that are placed at the Contact Us page.

You can follow LS anytime, in different platforms in Follow Us page.

You should provide pictures of the damaged product and send them to our Customer Care and we will take
care about the rest.

You can contact LS anytime through our ways of communication: Or you can reach our Customer Care
team on the Contact Us page.

Please refer to our video for measurements.

You can contact us through all communication channels in the Contact Us page.

The dresses will be shipped from Kosovo.

Taxes required by your country are the responsibility of the customer, please refer to Shipping Policy.

Yes, products will be shipped at the same time.

Please contact our Customer Care.

The product(s) takes 5-10 business days to arrive at the customer’s delivery address (not including your
customs process which may take time).

If the package is not signed/nobody is home, courier posts will attempt to deliver the package a few
more times and get in contact with the Customer.